Register: Responsible Gaming Day 2018, December 4, European Parliament, Brussels


Responsible Gaming Day 2018:

Protecting consumers in a digitalised world



4 December 2018, 09:00 – 12:00

European Parliament, Room PHS 5B001, Brussels




08:30 – 09:00: Registration


09:00 – 09:05: Welcome remarks by the moderator

  • Laura Kayali, Reporter, POLITICO


09:05 – 09:10: Introduction – Why consumer protection online is important

  • Jesper Kärrbrink, Chief Executive Officer, Mr Green


09:10 – 10:00: Making the Digital Economy Work for Consumers, in partnership with POLITICO

  • Věra Jourová, European Commissioner for Justice, Consumers and Gender Equality
  • Christian Borggreen, Vice-President and Head of Office, Computer & Communications Industry Association, CCIA Europe
  • Dita Charanzova MEP, European Parliament
  • Ursula Pachl, Deputy Director General, BEUC


10:00 – 10:10: Coffee break


10:10: Welcome remarks by the moderator

  • Dave Keating, EU Journalist


10:10– 10:20: Presentation of a study on consumer protection in online gambling

  • Dr Margaret Carran, Senior Lecturer, City University London


10:20 – 11:10: Responsible gambling tools for player protection

What tools are available and what more should/could be done?

Issues to be discussed:

  • AI, Machine learning and mobile apps
  • National exclusion registers & regulatory coordination
  • Customer care, education and research


Confirmed speakers:

  • Maris Bonello, Head of Player Sustainability, Research & Integrity, Kindred Group
  • Susana Campuzano, Deputy Head of Unit, Directorate General for the Regulation of Gambling (DGOJ), Spain
  • Miriam Dalli MEP, European Parliament
  • Jesper Kärrbrink, Chief Executive Officer, Mr Green
  • Matt Zarb-Cousin, Co-Founder, Gamban


11:10 – 12:00: Gambling advertising and protecting consumers – how to strike the right balance?

What sorts of measures are in place and what more should/could be done?

Issues to be discussed:

  • TV advertising
  • Sports sponsorship
  • Marketing


Confirmed speakers:

  • Paul Buck, Chief Executive Officer, EPIC Risk Management
  • Apostolos Dousias, Chief Operating Officer, Betsson Group
  • Juan Espinosa Garcia, Director, Directorate General for the Regulation of Gambling (DGOJ), Spain
  • Prof Mark Griffiths, Nottingham Trent University
  • Claire Pinson-Bessonnet, European & International Affairs Officer, Online Gaming Authority (ARJEL), France


Hosted by:

Dita Charanzova MEP and Miriam Dalli MEP

In partnership with:




What you need to know

When: 4 December 2018, 09:00-12:00, with registration from 08:30.
Where: European Parliament, Room PHS 5B001, Rue Wiertz 60, Brussels 1047.


We use cookies in order improve your browsing experience on, not to collect personal information. By continuing to use the site, you agree that that is OK. You can read more about our privacy policy here.